Giving & Receiving Feedback (SBI Framework)

Help me prepare feedback for {{person}}, situation: {{facts}}. Draft using Situation-Behavior-Impact: 1) Describe the specific time/situation factually; 2) the observable behavior (no judgment words like "unprofessional"); 3) the impact on work/people; 4) open question for their view; 5) the change requested with support offered. Write 2 versions: direct for a senior/trust relationship, gentler for junior/ new. Also draft: a recognition version (praise specifying behavior+impact so it repeats), how to open the 1:1, likely reactions (defensive/tearful/ dismissive) with my next lines, and a follow-up cadence. Keep it 3 minutes spoken; flag if this is actually a performance-management pattern needing HR/manager involvement.